Kalgoorlie-Boulder Lotteries House

Terms and Conditions
Refund Policy

Conference Room Terms of Use

We thank you for your booking, please be aware of our terms and conditions below.

  1. Booking a conference room consists of the one room only. Conference Room suits – Up to – 20 persons with desks or 30 persons Theatre style.
  2. The Kitchen area is a shared space used for morning & afternoon tea, lunches and catering and everyone is asked to clean up after themselves.
  3. If you are hiring the room for more than one day, you must check with reception to see if you can leave anything in the room overnight as we have the same rooms booked in the evenings.
  4. Smoking is strictly restricted to the outside near the back fence and side laneway gate. There is a sign.
  5. Please ensure all participants are aware of the evacuation plan.
  6. It is the responsibly of the hiring company to inform their facilitators/trainers of these terms and conditions.
  7. As there are many offices that share this building, all noise should be kept to a minimum to consider others inside and outdoors.
    Through the booking system full payment is required when booking conference room.
  • Payment Terms
    Full payment is required in advance to confirm your booking.
  • GST Charges
    A 10% GST will be applied to the booking fee.
  • Cancellation Policy
  • Cancellations must be made with a minimum of two (2) business days’ notice prior to the booking date.
  • If a cancellation is made without proper notice, a 10% cancellation fee will be deducted from the paid amount.
  • Payment Methods
    We accept payments via Stripe and Bank Transfer.
  • Stripe Payment Terms
  • Transaction Fees: Any transaction fees charged by Stripe will be the responsibility of the customer and are non-refundable.
  • Dispute Resolution: In case of payment disputes via Stripe, both parties agree to resolve the issue through Stripe’s dispute resolution process.
  • Payment Security: All Stripe payments are processed through a secure, encrypted system to ensure your financial data is protected.
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